How can we help?

Email support@joinkern.com with your question, the device you use, and any relevant screenshots. Do not include passwords or authentication codes.

• Signing in with email or Apple
• Connecting Apple Health, Strava, Fitbit, or Google Calendar
• Food logging, training plans, recovery data, and notifications
• Privacy questions and problems deleting an account

In Kern, tap the profile icon to open Settings, scroll to Delete account, type DELETE, and tap Delete account permanently. This permanently removes the account and synced Kern data. If you used Sign in with Apple and automatic access revocation is unavailable, Kern shows the Apple Account steps immediately after deletion. If the in-app flow is unavailable, email support from the address connected to the account.

Kern provides informational fitness guidance and is not an emergency or medical service. Contact a qualified healthcare professional for medical questions. If you believe you are experiencing an emergency, contact local emergency services.